Contact SoundDBMeter

SoundDBMeter.com is independently operated by Addito. You are welcome to contact us about tool problems, factual corrections, readings that look wrong, accessibility barriers, privacy questions or general feedback.

What you can contact us about

• Corrections: a figure, statement or source that looks wrong or out of date.
• Accuracy reports: a reading that seems too high or too low, ideally compared with a reference meter.
• Tool bugs: a tool that will not start, freezes or shows an error.
• Accessibility: anything that is hard to use with a keyboard, screen reader or zoom.
• Privacy requests: questions about personal information, or access, correction or deletion requests.

Reporting a reading that looks wrong

Browser readings vary between devices, so first check why online readings differ, try the microphone test and, if you can, calibrate your microphone. If the reading still looks wrong, please include:

• the tool or page you used;
• your device model, operating system, browser and browser version;
• the weighting (dB(A), dB(C) or dB(Z)) and any calibration offset you set;
• what you compared it with (for example a reference meter) and at what distance;
• the value you expected and the value you got.

Reporting a tool problem

Please include the affected page or tool, your device and operating system, your browser and version, what you expected to happen, what happened instead and any error message shown. If the tool uses a microphone, tell us whether permission was granted. You may include a screenshot after removing sensitive information.

For technical background, read how the sound meter works and our testing methodology.

Corrections and accessibility

To report a content error, include the page URL, the statement or figure in question and any supporting source or calculation. Supported corrections are made when our review confirms that a change is warranted; see our editorial policy.

For an accessibility problem, tell us which page or feature caused difficulty and what device, browser or assistive technology you were using, if you are comfortable sharing it. Our accessibility statement explains what we aim for.

Privacy requests

Use the subject line “Privacy Request” for questions about personal information or applicable access, correction or deletion requests. Details are in our privacy policy and on the data security page.

Please do not send passwords, identification documents, medical records, confidential workplace information or private audio recordings.

What to expect

Messages are reviewed as capacity allows, but a response cannot be guaranteed. Reports that include the details above are much easier to check and act on.

Important note

SoundDBMeter.com does not provide medical diagnoses, legal advice, calibrated acoustic measurements or workplace-compliance assessments; see the disclaimer. This email is not monitored for emergencies. Seek appropriate medical care for sudden hearing loss, severe ear pain, dizziness or other urgent symptoms.